Delayed Support Services
Incident Report for Braze, Inc.
Resolved
The incident is resolved and our support services are now back to normal operations.
Posted Dec 03, 2023 - 06:13 EST
Identified
Due to an unexpected Salesforce outage, Braze is experiencing delays and disruptions in responses to Technical Support cases.

We are continuing to monitor and will provide an update once Salesforce is fully operational.
Posted Dec 03, 2023 - 03:57 EST
This incident affected: Global Support Services.