Braze
All Systems Operational
US 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
EU 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 02 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 03 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 04 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 06 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Currents ? Operational
Outbound Messaging ? Operational
US 08 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
US Network Maintenance Dec 7, 23:00 - Dec 8, 02:00 EST
Braze will be performing network maintenance on December 7th, 2020 from 11:00pm EST to 2:00am EST December 8th, 2020 for SDK Data Collection on the US 01 and US 03 clusters. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Posted on Dec 1, 11:54 EST
Past Incidents
Dec 5, 2020

No incidents reported today.

Dec 4, 2020
Degraded SDK Data Collection in US01, US03
Resolved - This incident has been resolved.
Dec 4, 21:13 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 19:41 EST
Update - US-03 has fully recovered and we are working on a resolution for US-01
Dec 4, 18:48 EST
Update - The US-01 Dashboard is currently not updating some messaging analytics.
Dec 4, 18:46 EST
Identified - We are investigating an issue causing degraded performance to our SDK Data Collection starting around 6:05 PM ET. SDK requests will automatically retry and no data will be lost. We believe we've identified the source of the degraded performance, and are working on a resolution.
Dec 4, 18:28 EST
US 04 and 06 Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 EST
Scheduled - Braze will be performing network maintenance on December 3rd, 2020 from 11:00pm EST to 2:00am EST December 4th, 2020 for SDK Data Collection on the US 04 and US 06 clusters. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Nov 24, 13:19 EST
Dec 3, 2020
Dec 2, 2020
EU-01 Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 19:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 EST
Scheduled - Braze will be performing network maintenance on December 2nd, 2020 from 11:00pm GMT to 12:01am GMT December 3rd, 2020 for SDK Data Collection on the EU 01 Cluster. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Nov 24, 13:08 EST
US-02 Network Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 23:00 EST
Scheduled - Braze will be performing network maintenance on December 1st, 2020 from 11:00pm EST to 12:01am EST December 2nd, 2020 for SDK Data Collection on the US 02 cluster. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Nov 24, 13:02 EST
Dec 1, 2020
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

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