Braze

All Systems Operational

Global Services Operational
Braze.com Operational
Braze Support Services Operational
Braze Learning Operational
Global Messaging Channels Operational
Email Operational
SMS Operational
In-App Messaging Operational
WhatsApp Operational
Push Notifications - iOS Operational
Push Notifications - Android Operational
Content Cards Operational
US 01 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 02 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 03 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 04 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 05 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 06 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 07 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 08 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
US 10 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
EU 01 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
EU 02 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
AU 01 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
ID 01 Cluster Operational
Dashboard Operational
SDK API Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 9, 2026

No incidents reported today.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
US02 Dashboard and SDK increased errors
Resolved - We can confirm service have continued to remain stable and the issue is now considered resolved.

Impact:
SDK: Engineers observed an increase in SDK errors between 10:25 ET and 10:36 ET. The SDK will automatically retry failed requests and no action is required.
Dashboard: Engineers observed an increased in Dashboard errors between 10:26 ET and 10:43 ET. Dashboard users may have experienced timeouts and dashboard errors during this window.

Message sending and the REST API were not impacted by this issue.
Feb 3, 11:02 EST
Monitoring - Dashboard Service has been restored since 10:43 ET. Braze Engineers are continuing to monitor the stability of services.
Feb 3, 10:47 EST
Investigating - Starting at 10:25 ET Braze Engineers began observing errors impacting the US02 Dashboard and SDK services. Braze Engineers are currently investigating the issue and SDK service has been restored.

We will provide further updates in 15 minutes.
Feb 3, 10:41 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

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