Braze
All Systems Operational
US 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
EU 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 02 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 03 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 04 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 06 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Currents ? Operational
Outbound Messaging ? Operational
US 08 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
US-03 Network Maintenance Oct 22, 23:00 - Oct 23, 01:30 EDT
Braze will be performing network maintenance on October 22nd, 2020 from 11:00pm E.S.T to 1:30am E.S.T for SDK Data Collection on 03. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Posted on Oct 19, 09:38 EDT
US-04 Network Maintenance Oct 22, 23:00 - Oct 23, 01:30 EDT
Braze will be performing network maintenance on October 22nd, 2020 from 11:00pm E.S.T to 1:30am E.S.T for SDK Data Collection on 04. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Posted on Oct 19, 09:36 EDT
North America Network Maintenance Oct 25, 22:00 - Oct 26, 04:00 EDT
Braze will be performing network maintenance on October 25, 2020 from 22:00 ET to 04:00 ET for all North American Services. For general awareness we will keep this status page updated as the maintenance proceeds. We do not expect any service interruptions during this period.
Posted on Oct 22, 19:18 EDT
US-01 Network Maintenance Oct 26, 23:00 - Oct 27, 01:01 EDT
Braze will be performing network maintenance on October 26th, 2020 from 11:00pm E.S.T to 1:01am E.S.T for SDK Data Collection on 01. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Posted on Oct 19, 09:43 EDT
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020
EU-01 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 19:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:00 EDT
Scheduled - Braze will be performing network maintenance on October 21st, 2020 from 11:00pm G.M.T to 12:01am G.M.T for SDK Data Collection on EU-01. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Oct 16, 18:49 EDT
Oct 20, 2020
US-06 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 20, 23:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 EDT
Scheduled - Braze will be performing network maintenance on October 20th, 2020 from 11:00pm E.S.T to 12:01 am E.S.T for SDK Data Collection on 06. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Oct 16, 17:56 EDT
Dashboard Loading Issues on US01
Resolved - Following a 30 minute period of monitoring without any performance degradation, we're considering this incident resolved.
Oct 20, 13:59 EDT
Monitoring - Our DBAs have successfully put changes in effect that have resolved the performance issue on our analytics database. Average processing and load times have returned to normal, we'll continue to monitor for 30 minutes before considering this resolved.
Oct 20, 13:18 EDT
Identified - Our DBAs have identified a performance degradation in our analytics database, which they believe to be the root cause of this issue. They are working to isolate and resolve.
Oct 20, 13:00 EDT
Investigating - We are investigating a database issue causing performance problems to happen on US01. Dashboard analytics are delayed, and page loading (including login) may be negatively impacted while we work to address this issue.
Oct 20, 12:49 EDT
Oct 19, 2020
US-02 Network Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 23:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 23:00 EDT
Scheduled - Braze will be performing network maintenance on October 19th, 2020 from 11:00pm ET to 12:01am ET for SDK Data Collection on US-02. For general awareness we will keep this status page updated as that maintenance is underway. We do not expect any service interruptions during this maintenance.
Oct 16, 16:57 EDT
Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

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