Braze, Inc. Status

Braze

All Systems Operational

US 01 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Outbound Messaging Operational

Currents Operational

EU 01 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Outbound Messaging Operational

Currents Operational

US 02 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Outbound Messaging Operational

Currents Operational

US 03 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Outbound Messaging Operational

Currents Operational

US 04 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Outbound Messaging Operational

Currents Operational

US 06 Cluster Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

REST APIs Operational

Currents Operational

Outbound Messaging Operational

US 08 Cluser Operational

Dashboard Operational

SDK Data Collection Operational

Data Processing Operational

Rest APIs Operational

Outbound Messaging Operational

Currents Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2020

No incidents reported today.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

Degraded Data Processing on US03

Resolved - The fix is confirmed successful and monitored for 30 minutes now. This incident is considered resolved.
Mar 24, 12:22 EDT

Update - We are continuing to monitor for any further issues.
Mar 24, 11:59 EDT

Monitoring - From 11:04 until 11:37 we saw increased errors on our SDK data collection due to an underlying database issue. This database performance issue additionally caused degraded performance and delays in data processing and dashboard loading. Our DBAs have identified the issue and have implemented a fix.

We are monitoring.
Mar 24, 11:57 EDT

Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.