Braze
All Systems Operational
US 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
EU 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 02 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 03 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 04 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 05 Cluster ? Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
US 06 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
US 08 Cluster ? Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Global Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2021

No incidents reported today.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Resolved - This incident has been resolved. The backlog of jobs has been processed and latencies remain at normal levels.
Nov 28, 20:22 EST
Monitoring - Data processing latencies have returned to normal and we're working through the backlog of jobs to process. We'll continue monitoring until the backlog is fully processed. Our DBAs continue to investigate the root cause of what led to the issue.
Nov 28, 20:14 EST
Identified - Our DBAs believe they have identified a root cause, and have isolated the impact. We're seeing average latency across the cluster decrease, as we work to resolve the issue.
Nov 28, 19:53 EST
Investigating - We are investigating an issue causing delayed processing on our US06 cluster. Our DBA and DevOps engineers are engaged. We're seeing no impact on other services, and no data will be lost due to this delay.
Nov 28, 19:38 EST
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021
Resolved - This incident has been resolved.
Nov 22, 04:14 EST
Monitoring - A fix has been implemented and we are monitoring results. Most message sending that was delayed on US 03 due to the issue has sent. We are continuing to process the backlog of message sending and data processing.
Nov 22, 04:07 EST
Identified - Our team has identified this issue and is issuing a fix. Services are coming back online and returning to operational status. Message sending and data processing backlogs are being processed now on US 03.
Nov 22, 04:00 EST
Investigating - We are investigating an issue affecting US 03.
Nov 22, 03:46 EST
Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.