Braze
All Systems Operational
US 01 Cluster ? Operational
Dashboard   ? Operational
Data Collection   ? Operational
Data Processing   ? Operational
REST APIs   ? Operational
Outbound Messaging   ? Operational
Currents   ? Operational
US 02 Cluster ? Operational
Dashboard   ? Operational
Data Collection   ? Operational
Data Processing   ? Operational
REST APIs   ? Operational
Outbound Messaging   ? Operational
Currents   ? Operational
US 03 Cluster ? Operational
Dashboard   ? Operational
Data Collection   ? Operational
Data Processing   ? Operational
REST APIs   ? Operational
Outbound Messaging   ? Operational
Currents   ? Operational
US 04 Cluster ? Operational
Dashboard   ? Operational
Data Collection   ? Operational
Data Processing   ? Operational
REST APIs   ? Operational
Outbound Messaging   ? Operational
Currents   ? Operational
EU 01 Cluster ? Operational
Dashboard   ? Operational
Data Collection   ? Operational
Data Processing   ? Operational
REST APIs   ? Operational
Outbound Messaging   ? Operational
Currents   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 18, 2018

No incidents reported today.

Oct 17, 2018

No incidents reported.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018
Resolved - This issue was resolved at 4:46pm ET and systems have remained nominal since.
Oct 11, 17:41 EDT
Identified - We are investigating increased error rates on US 01 REST APIs and some delays in message sending and data processing caused by AWS hardware failures.
Oct 11, 16:06 EDT
Oct 10, 2018
Completed - Tonight's maintenance has completed the portion which can cause delays to Currents. EU 01 Currents data generated between 8:32pm ET - 9:00pm ET was delayed but has now been fully sent, and Currents in EU 01 is back to normal operation. We will be continuing to perform some additional server maintenance on Currents infrastructure for the next few hours; however, there will be no impact to Currents for this next portion.
Oct 10, 22:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 20:30 EDT
Update - This maintenance has been rescheduled for October 10th at 8:30PM ET.
Oct 3, 14:15 EDT
Update - This maintenance has been rescheduled for October 10th at 8:30PM ET.
Oct 3, 14:14 EDT
Scheduled - On Thursday, October 4th starting at 6:30pm ET and lasting until approximately 9:30pm ET, Braze will be performing maintenance on Currents in EU 01 in order to add additional capacity.

For customers on EU 01, Currents data will be delayed for approximately 3 hours during this maintenance window. No data will be lost. All data will be sent via Currents after the completion of the maintenance.

Customers who are running on any of Braze's US clusters are unaffected by this maintenance.
Sep 28, 13:47 EDT
Oct 9, 2018

No incidents reported.

Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.