US02 Campaign & Canvas Save Timeout

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Feb 28, 2023 - 15:03 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2023 - 14:46 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 28, 2023 - 14:38 EST

Update

We are continuing to investigate this issue.
Posted Feb 28, 2023 - 13:49 EST

Investigating

We are currently investigating an issue that is causing timeouts when attempting to save Campaigns and Canvases. Currently this is affecting customers on US02 cluster
Posted Feb 28, 2023 - 13:48 EST
This incident affected: US 02 Cluster (Dashboard).
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