Investigating increased error rates on US 01

Incident Report for Braze, Inc.

Resolved

This issue was resolved at 4:46pm ET and systems have remained nominal since.
Posted Oct 11, 2018 - 17:41 EDT

Identified

We are investigating increased error rates on US 01 REST APIs and some delays in message sending and data processing caused by AWS hardware failures.
Posted Oct 11, 2018 - 16:06 EDT
This incident affected: US 01 Cluster (Data Processing, REST APIs, Outbound Messaging).