EU01 and EU02 Elavated Errors and Latency

Incident Report for Braze, Inc.

Resolved

This issue has been resolved and all systems are operating normally.
Posted Jun 03, 2024 - 17:08 EDT

Monitoring

The issue has been identified and a fix has been implimented. Engineers are montioring the results.
Posted Jun 03, 2024 - 16:46 EDT

Update

EU01 Dashboard has recovered. Engineers are continuing to investigate
Posted Jun 03, 2024 - 16:31 EDT

Investigating

Engineers are investigating increased SDK, REST and Dashboard errors on EU02 and EU01
Posted Jun 03, 2024 - 16:29 EDT
This incident affected: EU 01 Cluster (Dashboard) and EU 02 Cluster (Dashboard, SDK Data Collection, REST APIs).