EU 01 delayed message sending for a portion of action-based messaging

Incident Report for Braze, Inc.

Resolved

This incident has been resolved. Any messaging that was delayed on EU 01 will be sent momentarily.

Posted Apr 19, 2019 - 19:42 EDT

Identified

We have identified an issue affecting a portion of action-based messaging in EU 01 causing delays to those types of messages. This issue is also affecting SDK data collection in EU 01.

Posted Apr 19, 2019 - 19:35 EDT

This incident affected: EU 01 Cluster (SDK Data Collection, Outbound Messaging).