Email Delivery Latency for SparkPost Customers in US

Incident Report for Braze, Inc.

Resolved

Sparkpost has stated that this issue is resolved
Posted Sep 08, 2023 - 17:11 EDT

Monitoring

SparkPost has implemented a fix and is monitoring the results.
Posted Sep 08, 2023 - 14:20 EDT

Investigating

SparkPost has reported an incident causing email delivery latency in the United States. Due to this, we're facing some delays in our processing. This is impacting our customers who use SparkPost for their email delivery.

We will continue to update this page as SparkPost provides updates on their end. The SparkPost incident can be viewed at https://status.sparkpost.com/incidents/76p0ws0lnn5j
Posted Sep 08, 2023 - 12:53 EDT
This incident affected: US 01 Cluster (Outbound Messaging), US 02 Cluster (Outbound Messaging), US 03 Cluster (Outbound Messaging), US 06 Cluster (Outbound Messaging), US 08 Cluster (Outbound Messaging), US 05 Cluster (Outbound Messaging), and US 04 Cluster (Outbound Messaging).
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