Investigating network issue in US

Incident Report for Braze, Inc.

Resolved

All systems are operating normally at this time.
Posted Apr 07, 2019 - 10:53 EDT

Monitoring

We have fixed the networking issue and are monitoring. Delayed messages should finish sending in the next few minutes. We are spinning up more servers to process the data backlog.
Posted Apr 07, 2019 - 09:57 EDT

Investigating

We are investigating what appears to be a networking issue on US clusters. US 01 is experiencing delayed data processing and message sending. Some customers on US 03 are experiencing delayed data processing.
Posted Apr 07, 2019 - 09:42 EDT
This incident affected: US 01 Cluster (Data Processing, Outbound Messaging) and US 03 Cluster (Data Processing).
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