Delayed data processing and message sending

Incident Report for Braze, Inc.

Resolved

All processing and message sending returned to normal a few moments after the last update.
Posted May 04, 2017 - 22:09 EDT

Monitoring

A resolution has been deployed and message sending is fully recovered, data process is processing backlog.
Posted May 04, 2017 - 22:09 EDT

Identified

We have identified the issue delaying data processing and message sending, a resolution is being deployed.
Posted May 04, 2017 - 21:58 EDT

Investigating

We are experiencing slowness in data processing and message sending. All other systems remain fully operational. Our team is investigating
Posted May 04, 2017 - 21:54 EDT