US01 SDK errors

Incident Report for Braze, Inc.

Resolved

Between 16:00 and 18:14 ET, Braze Engineers identified and resolved an issue causing intermittent SDK errors on the US01 cluster. As of 18:19 ET, services remain stable, and any failed SDK requests during the impact window were automatically retried.

Posted Apr 17, 2026 - 16:00 EDT