Dashboard Loading Issues - All Clusters

Incident Report for Braze, Inc.

Resolved

This incident has been resolved, Dashboard loading and navigation is again fully operational.

Posted Jul 13, 2021 - 02:15 EDT

Identified

The issue has been identified, and we're implementing a solution.

Posted Jul 13, 2021 - 02:08 EDT

Investigating

We are currently investigating an issue preventing the loading of certain Dashboard pages. All other Braze functionality remains unaffected at this time, and message sending, and well as REST and SDK API processing is working as intended.

Posted Jul 13, 2021 - 01:58 EDT

This incident affected: US 01 Cluster (Dashboard), US 02 Cluster (Dashboard), US 03 Cluster (Dashboard), US 04 Cluster (Dashboard), EU 01 Cluster (Dashboard), US 06 Cluster (Dashboard), US 08 Cluster (Dashboard), and US 05 Cluster (Dashboard).