EU-02 Database Maintenance

Scheduled Maintenance Report for Braze, Inc.

Completed

The scheduled maintenance has been completed.
Posted Aug 09, 2023 - 18:42 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 09, 2023 - 18:00 EDT

Scheduled

On August 9th, 2023 from approximately 18:00 to 17:00 EDT, there will be scheduled maintenance that will affect our Content Card Database , resulting in production down time of Content Cards, of least 30 minutes. The entire maintenance will be under 1 hour. We expect no impact beyond the down time, but if you notice any issues following this maintenance, please contact support.

During the maintenance:

Any device requesting a content card sync will not receive cards (new or existing). No errors will be received. An empty response will be returned during the downtime period.

After the upgrade:

All cards will be available on the next sync/session start. No cards will be dropped.
Posted Aug 01, 2023 - 17:16 EDT
This scheduled maintenance affected: EU 02 Cluster (SDK Data Collection).