Investigating database issues

Incident Report for Braze, Inc.

Resolved

Everything is fully back online. We believe that we have tracked the issue down to a customer's misuse of our APIs, which created a denial of service attack. We have shut off this customer and will be working on modifying this part of our API to be more resilient to this.

Posted May 29, 2015 - 09:39 EDT

Investigating

The same database that caused issues yesterday appears to be recurring. Some dashboard pages may be slow to load and API calls are seeing an increased error rate.

Posted May 29, 2015 - 08:18 EDT