Data processing and message sending delays

Incident Report for Braze, Inc.

Resolved

All remains normal. We have identified the source of the issue to be a known bug in one of our databases. We are following up with our DBAs for future plans.
Posted Dec 06, 2016 - 14:03 EST

Monitoring

Everything is operating normally. We are continuing to monitor the situation.
Posted Dec 06, 2016 - 13:53 EST

Update

Message sending has caught up for most customers.
Posted Dec 06, 2016 - 13:26 EST

Investigating

We are experiencing delays with data processing and message sending due. We are continuing to investigate.
Posted Dec 06, 2016 - 13:09 EST
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