US02 Dashboard and SDK Errors

Incident Report for Braze, Inc.

Resolved

The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.

Posted Nov 18, 2025 - 17:35 EST

Monitoring

Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.

Engineers are continuing to monitor service stability.

Posted Nov 18, 2025 - 17:24 EST

This incident affected: US 02 Cluster (Dashboard, SDK Data Collection).