We have confirmed our partner Bee Free, has resolved the impacting issue. The Drag and Drop editors are functioning as expected. We are now marking this as resolved.
Posted Aug 26, 2022 - 14:36 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 26, 2022 - 12:19 EDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 26, 2022 - 11:55 EDT
Identified
Users may experince errors when accessing the Drag and Drop editor from the Braze dashboard. This is due to an issue impacting our partner Bee Free. We are working with Bee Free to restore normal service as quickly as possible.
This incident affected: US 01 Cluster (Dashboard), US 02 Cluster (Dashboard), US 03 Cluster (Dashboard), US 04 Cluster (Dashboard, Data Processing), EU 01 Cluster (Dashboard), US 06 Cluster (Dashboard), US 08 Cluster (Dashboard), US 05 Cluster (Dashboard), and EU 02 Cluster (Dashboard).