Platform Outage - US-02 Cluster

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Sep 12, 2017 - 18:12 EDT

Update

We have brought a portion of the database cluster for US-02 that was down has come online. All services are responding however they are degraded.
Posted Sep 12, 2017 - 17:13 EDT

Identified

We have identified a database issue that is causing a full scale outage on our US-02 cluster.
Posted Sep 12, 2017 - 15:43 EDT