Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 04, 2019 - 20:30 EST
Scheduled
On 2/5, 2/6 and 2/7 starting at approximately 01:30am UTC, Braze will be performing maintenance on EU 01 for a subset of customers for approximately 30-60 minutes. This maintenance is similar to the 1/23-1/28 maintenances, though it covers different customers. That is, customers who were a part of the 1/23-1/28 maintenances will not be affected by this second round of maintenance updates.
An EU 01 customer will only be affected by one of these three maintenances and not multiple of them. Some EU 01 customers will not be affected by any of these three nights of maintenances.
During the maintenance window, data processing and message sending will be paused for the subset of EU 01 customers worked on in that window. Upon the completion of the maintenance window, all queued data will be processed and all messages sent. No data will be lost. Braze has successfully performed this maintenance numerous times without issues.
Braze will be notifying EU 01 customers who will be impacted by the maintenance, indicating on which of the three nights their maintenance will occur.
Posted Jan 30, 2019 - 12:50 EST
This scheduled maintenance affected: EU 01 Cluster (Data Processing, Outbound Messaging).