All has remained operational for the past 2 hours since Fastly addressed the issue on their end. We are marking this issue as resolved.
Posted Jun 28, 2017 - 12:53 EDT
Update
Traffic remains stable but due to a burst of activity from the affected POPs, real-time data processing for some customers is delayed by a few minutes. We are spinning up additional resources to process the data backlog.
Posted Jun 28, 2017 - 10:43 EDT
Monitoring
We have confirmed that this is an upstream issue with our provider Fastly. They are reporting a global event on their network. The Appboy Services appear to be operational at the moment, but we are monitoring, as it is possible that a global event may be affecting some POPs in the world and not others. Please see https://status.fastly.com/incidents/rp4mvyd4tzx1 for updates from Fastly.
Posted Jun 28, 2017 - 10:06 EDT
Investigating
We are investigating connectivity issues to the Appboy Services. At the moment we believe it may be a problem with an upstream provider.