We are investigating an issue connecting to the Appboy dashboard and APIs

Incident Report for Braze, Inc.

Postmortem

See http://status.appboy.com/incidents/mrbjsx29wx3g.

Posted Apr 03, 2015 - 17:26 EDT

Resolved

The data center team has corrected the issue and all systems are restored to being fully operational. We will update this incident with the root cause analysis when they provide it to us.

Posted Mar 27, 2015 - 19:23 EDT

Identified

The data center operations team believes that they have identified the issue and are working toward resolution.

The network issue is only affecting certain database clusters. As such, messaging processing is continuing to work normally for some customers.

Posted Mar 27, 2015 - 19:23 EDT

Update

The issue appears to be network related in our data center. The data center backbone team is investigating.

Posted Mar 27, 2015 - 19:19 EDT

Investigating

We are currently investigating this issue.

Posted Mar 27, 2015 - 19:12 EDT