Data Processing delays on US 01

Incident Report for Braze, Inc.

Resolved

This incident is resolved, all data processing systems are operating nominally.
Posted Mar 15, 2020 - 12:57 EDT

Monitoring

We have resolved the issues with the database that was causing the delay. We will continue to monitor for a while before resolving this incident.
Posted Mar 15, 2020 - 12:38 EDT

Identified

We have identified an issue on our US-01 cluster that is resulting in above average data processing times for a small subset of our customer base.
Posted Mar 15, 2020 - 12:10 EDT
This incident affected: US 01 Cluster (Data Processing, Outbound Messaging).