Delayed Email Sending in EU

Incident Report for Braze, Inc.

Resolved

This incident has been resolved and email sending is fully operational.
Posted Aug 07, 2021 - 13:42 EDT

Monitoring

A fix has been implemented and we're monitoring.
Posted Aug 07, 2021 - 12:28 EDT

Identified

We have identified an issue with email sending via webhook for our EU01 cluster that is causing delays.
Posted Aug 07, 2021 - 12:13 EDT
This incident affected: EU 01 Cluster (Outbound Messaging).