We've been monitoring the situation for the past hour and all has been normal. Follow-ups include investigating the logs generated, reaching out to our networking hardware vendors, and expediting the upcoming network migration (to be announced).
Posted Dec 07, 2014 - 15:52 EST
Update
We are continuing to monitor and investigate, as the increased traffic dropped significantly and the firewall is no longer limiting connections.
Posted Dec 07, 2014 - 15:21 EST
Investigating
We are continuing to allow more API requests through the firewall as we investigate the source of the increased network requests.
Posted Dec 07, 2014 - 14:57 EST
Identified
Connectivity has been restored to all services except for the API for device data collection. Since 1:18pm ET, we have been experiencing over 25,000 additional requests per second than normal peak load. Our firewall is limiting these connections which is causing some API calls to return errors.
Posted Dec 07, 2014 - 14:20 EST
Investigating
Appboy is currently investigating a network incident.