Increased error rate on US 05

Incident Report for Braze, Inc.

Resolved

This issue has been resolved and all systems are operating normally.
Posted May 02, 2023 - 19:30 EDT

Monitoring

A fix has been implemented and we are monitoring the situation.
Posted May 02, 2023 - 17:51 EDT

Identified

The issue is recurring and engineers are actively investigating
Posted May 02, 2023 - 17:37 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 02, 2023 - 17:27 EDT

Investigating

We are investigating an issue affecting US 05.
Posted May 02, 2023 - 17:21 EDT
This incident affected: US 05 Cluster (Dashboard, SDK Data Collection, Data Processing, REST APIs, Outbound Messaging).