Issues saving Canvases with control steps

Incident Report for Braze, Inc.

Resolved

This issue has been resolved and the patch confirmed working in all environments.
Posted Apr 03, 2019 - 14:24 EDT

Identified

The patch has been applied to the EU 01 cluster as well and confirmed to resolve the issue.
Posted Apr 03, 2019 - 14:17 EDT

Monitoring

A fix has been applied and is confirmed to be working in all US environments. We anticipate to confirm the patch has been applied to the EU 01 cluster within the next few minutes.
Posted Apr 03, 2019 - 14:10 EDT

Identified

We are investigating an issue that will cause Canvases that contain a control step to not save. We have identified the root cause and are quickly implementing a fix that will be deployed very soon. Please see the status page here for further updates.
Posted Apr 03, 2019 - 13:24 EDT
This incident affected: US 01 Cluster (Dashboard), US 02 Cluster (Dashboard), US 03 Cluster (Dashboard), US 04 Cluster (Dashboard), EU 01 Cluster (Dashboard), and US 06 Cluster (Dashboard).