This issue has been resolved and all systems are operating normally.
Posted Oct 16, 2023 - 15:23 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 16, 2023 - 14:44 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 16, 2023 - 14:44 EDT
Identified
Currently, this issue is only affecting the campaign list dashboard page. Engineers have identified the issue and are implementing a fix.
Posted Oct 16, 2023 - 13:45 EDT
Investigating
Braze Engineers are investigating an issue causing Dashboard timeouts and errors. We will provide updates in the next 30 min
Posted Oct 16, 2023 - 13:30 EDT
This incident affected: US 01 Cluster (Dashboard), US 02 Cluster (Dashboard), US 03 Cluster (Dashboard), US 04 Cluster (Dashboard), EU 01 Cluster (Dashboard), US 06 Cluster (Dashboard), US 05 Cluster (Dashboard), and EU 02 Cluster (Dashboard).