We are experiencing issues with one of our main databases, seeing increased error rates

Incident Report for Braze, Inc.

Resolved

We are continuing to monitor the database and look at logs, but this is resolved.

Posted May 03, 2016 - 18:14 EDT

Monitoring

We had approximately 3 minutes of degraded performance in the APIs, but all has returned to normal as we are continuing to investigate and monitor with our DBAs.

Posted May 03, 2016 - 17:50 EDT

Investigating

We are seeing increased error rates in our API. Latency is increasing due to slowness in a database, we are investigating.

Posted May 03, 2016 - 17:32 EDT