Elevated REST API error rates in US06

Incident Report for Braze, Inc.

Resolved

REST API service on US06 has remained stable post fix implementation, this incident is now resolved.
Posted May 22, 2024 - 14:51 EDT

Monitoring

Engineering has implemented a fix for REST API in US06 and the service is now functionally normally. The team continues to monitor for stability and investigate root cause.
Posted May 22, 2024 - 14:00 EDT

Investigating

We have identified an issue that is causing elevated error rates to occur for REST API in our US06 cluster. We are actively investigating for root cause.
Posted May 22, 2024 - 13:31 EDT
This incident affected: US 06 Cluster (REST APIs).
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