Elevated error rates from API and delayed message sending

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Mar 01, 2017 - 15:37 EST

Update

All systems are fully operational. We are continuing to monitor.
Posted Mar 01, 2017 - 15:28 EST

Monitoring

All delayed message sending has resumed.
Posted Mar 01, 2017 - 14:49 EST

Identified

We believe this issue to be a hypervisor issue and are working on secondary failovers.
Posted Mar 01, 2017 - 14:27 EST

Investigating

We are investigating elevated error rates from API and delayed message sending
Posted Mar 01, 2017 - 14:22 EST