US-01 SDK Data Collection Outage

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Mar 18, 2019 - 14:10 EDT

Update

We are continuing to monitor for any further issues.
Posted Mar 18, 2019 - 13:35 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 18, 2019 - 13:35 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 18, 2019 - 13:32 EDT

Investigating

We are currently investigating an SDK Data Collection outage on US-01. This will impact SDK collection only, any devices unable to send will send data once this issue is resolved.
Posted Mar 18, 2019 - 13:28 EDT
This incident affected: US 01 Cluster (SDK Data Collection).