Delayed Message Sending and Data Processing on US01

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Apr 13, 2019 - 16:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2019 - 14:58 EDT

Update

We are continuing to work on the fix for this issue.
Posted Apr 13, 2019 - 13:47 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 13, 2019 - 12:57 EDT

Investigating

We are currently investigating this issue.
Posted Apr 13, 2019 - 12:22 EDT
This incident affected: US 01 Cluster (Dashboard, SDK Data Collection, Data Processing, REST APIs, Outbound Messaging, Currents).