From Google - "The issue with [...] Google OAuth 2.0 endpoints has been resolved for all affected customers as of Monday, 2019-08-19 12:30 US/Pacific."
As this has been true for 30m, and we haven't seen new issues with customers logging into Braze Dashboard since then, we're marking this as resolved.
Posted Aug 19, 2019 - 16:51 EDT
Monitoring
From Google: "The issue with [...] Google OAuth 2.0 endpoints should be resolved for the majority of customers and we expect a full resolution in the near future. "
We're moving this to 'monitoring' and will set as resolved once google does, and we've confirmed internally.
Posted Aug 19, 2019 - 16:07 EDT
Identified
Google has provided the following as a potential workaround.
Workaround: "Some customers have reported success attempting to utilize an incognito window under the Chrome browser to login."
This is preventing some users from logging into the Braze Dashboard. If you're already logged in, this should be fine, and the impact is sporadic, so retrying could help.
Posted Aug 19, 2019 - 15:13 EDT
This incident affected: US 01 Cluster (Dashboard), US 02 Cluster (Dashboard), US 03 Cluster (Dashboard), US 04 Cluster (Dashboard), EU 01 Cluster (Dashboard), and US 06 Cluster (Dashboard).