Increased errors and latency on US03

Incident Report for Braze, Inc.

Resolved

This issue has been resolved and all systems are operating normally.
Posted Aug 23, 2023 - 18:46 EDT

Monitoring

Data processing is now operational.

Engineers continue to monitor the US03 cluster. At this time all services all operating normally.
Posted Aug 23, 2023 - 17:49 EDT

Identified

The US03 Cluster is showing signs of recovery - Dashboard, SDK Collection, REST API's, and Outbound Messaging are now operational and we continue to monitor.

Engineers are continuing to work to stabilize Data Processing.
Posted Aug 23, 2023 - 17:14 EDT

Investigating

We are currently investigating an incident impacting the Braze US-03 Cluster.
Posted Aug 23, 2023 - 16:36 EDT
This incident affected: US 03 Cluster (Dashboard, SDK Data Collection, Data Processing, REST APIs, Outbound Messaging).
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