EU data center delays

Incident Report for Braze, Inc.

Resolved

All data processing has remained flowing.

Posted Nov 25, 2016 - 03:37 EST

Monitoring

We have identified the cause for the delay as a lagged database shard. This has been corrected and the backlog is draining. We will be monitoring the backlog and update accordingly.

Posted Nov 25, 2016 - 01:54 EST

Investigating

We are seeing an increase in delays of data processing and some message sending in our EU data center.

Posted Nov 25, 2016 - 00:37 EST