Elevated errors on EU Cluster

Incident Report for Braze, Inc.

Resolved

After monitoring the services on the EU cluster we are confident this issue has been resolved.
Posted Jul 24, 2017 - 16:10 EDT

Monitoring

A fix was applied to the affected Mongo Replica Set and we are monitoring to ensure optimal performance has been restored.
Posted Jul 24, 2017 - 15:24 EDT

Identified

We have Identified an issue on one of our MongoDB Replica Sets and are working on a fix.
Posted Jul 24, 2017 - 14:54 EDT

Investigating

We are seeing an increase in errors on some of our EU services and are investigating.
Posted Jul 24, 2017 - 14:21 EDT