We are investigating a potential switch failure in the data center

Incident Report for Braze, Inc.

Resolved

At approximately 7:16pm ET, our data center had an aggregation switch failure which resulted in approximately 2-3 minutes of unavailability. For a period of approximately 40 minutes after that, API requests were responding slower than usual but all service were online and functioning. The latency has settled since approximately 7:56pm ET.

Posted Dec 12, 2015 - 20:46 EST

Investigating

Data processing appears to be delaying due to increased latency

Posted Dec 12, 2015 - 19:31 EST