US-03 degraded Dashboard and Data Collection

Incident Report for Braze, Inc.

Resolved

We've seen no issues for 30m, and are marking this as resolved.
Posted Aug 23, 2019 - 23:05 EDT

Monitoring

As of 9:30 Eastern time Dashboard has been available.
As of 10:35 Eastern time SDK data collection has been fully functional.
Setting this to monitoring, and will update in 1h to confirm.
Posted Aug 23, 2019 - 22:37 EDT

Identified

We have identified an issue with our databases on US-03 that is impacting some services. We are working on a resolution. This incident started around 20:15 Eastern Time.
Posted Aug 23, 2019 - 21:12 EDT
This incident affected: US 03 Cluster (Dashboard, SDK Data Collection).
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