Latency Affecting iOS Push

Incident Report for Braze, Inc.

Resolved

This issue has been resolved iOS message sending is operating normally
Posted Feb 07, 2024 - 14:45 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 07, 2024 - 14:10 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 07, 2024 - 14:01 EST

Investigating

We are currently investigating elevated latency with iOS Push notifications.
Posted Feb 07, 2024 - 13:42 EST
This incident affected: US 01 Cluster (Outbound Messaging), US 02 Cluster (Outbound Messaging), US 03 Cluster (Outbound Messaging), US 06 Cluster (Outbound Messaging), US 08 Cluster (Outbound Messaging), US 05 Cluster (Outbound Messaging), US 07 Cluster (Outbound Messaging), and US 04 Cluster (Outbound Messaging).
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