Investigating database issues affecting US 01

Incident Report for Braze, Inc.

Resolved

All has remained well since the last update. We will continue to monitor throughout the day.
Posted Sep 14, 2017 - 14:01 EDT

Monitoring

We have addressed the issue on affected servers.
Posted Sep 14, 2017 - 12:44 EDT

Identified

We have identified the issue and are working toward a resolution.
Posted Sep 14, 2017 - 12:41 EDT

Investigating

We are currently investigating elevated error rates from API calls in our US 01 cluster.
Posted Sep 14, 2017 - 12:38 EDT