US01 Increased API Errors

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Jul 25, 2023 - 16:07 EDT

Update

After 45 minutes of normal processing, we're marking this as resolved.
Posted Jul 25, 2023 - 16:05 EDT

Monitoring

A fix was implemented at 3:30 pm ET. We are currently monitoring the results.
Posted Jul 25, 2023 - 15:42 EDT

Investigating

We are currently investigating increased error rates on US01. This is impacting multiple components on US01
Posted Jul 25, 2023 - 15:19 EDT
This incident affected: US 01 Cluster (Dashboard, SDK Data Collection, Data Processing, REST APIs).