Database server reboot

Incident Report for Braze, Inc.

Resolved

One of our database server primary servers unexpectedly rebooted at 9:06pm ET. The secondary databases automatically took over by 9:08pm ET and all has retuned to normal. During this time, a portion of our customers may have experienced 50x errors on our APIs. Our operations team is investigating what happened on the server to cause the unexpected reboot.

Posted May 19, 2015 - 21:19 EDT