US-02 Data Processing and Messaging Delays

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.
Posted Oct 02, 2022 - 19:58 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 02, 2022 - 19:52 EDT

Identified

We have identified a database issue impacting our US-02 cluster, causing data processing delays of 10-20 minutes and messaging delays of 5-10 minutes for some customers.
Posted Oct 02, 2022 - 19:47 EDT
This incident affected: US 02 Cluster (Data Processing, Outbound Messaging).
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