US 01 degraded performance

Incident Report for Braze, Inc.

Resolved

Data processing is back to normal, all systems are operational.

Posted Mar 30, 2018 - 06:22 EDT

Monitoring

Most message sending has returned to normal and almost all queued messages have been sent. Data processing has resumed for affected customers and we are catching up on the backlog. We are continuing to monitor

Posted Mar 30, 2018 - 06:10 EDT

Investigating

We are experiencing degraded performance in US 01 due to a database issue. Some data processing and message sending is currently degraded.

Posted Mar 30, 2018 - 05:35 EDT