US-01 Degraded Performance

Incident Report for Braze, Inc.

Resolved

All systems remain nominal and all data processing on US 01 is back to real-time.
Posted Feb 28, 2019 - 08:44 EST

Monitoring

We have identified and resolved the database issue that was causing degraded performance. All systems are operational however we are still processing a slight backlog of our data processing queues as a result.
Posted Feb 28, 2019 - 08:10 EST

Investigating

We are investigating degraded performance on our US-01 cluster
Posted Feb 28, 2019 - 08:01 EST
This incident affected: US 01 Cluster (Data Processing, REST APIs, Outbound Messaging).