Braze, Inc. Status - Elevated error rates

Elevated error rates - US-04

Incident Report for Braze, Inc.

Resolved

This incident has been resolved.

Posted Jul 03, 2018 - 10:59 EDT

Monitoring

We have restored the Data Collection API's on US-04 to full capacity. We will continue to monitor the situation.

Posted Jul 03, 2018 - 08:49 EDT

Update

We have applied a change that has allowed us to process some data ingestion API's traffic for US-04. We are continuing to allow more as we work on this issue.

Posted Jul 03, 2018 - 08:10 EDT

Identified

We have identified an issue on our data ingestion API's on our US-04 cluster that is currently the cause of elevated SDK client error rates.

Posted Jul 03, 2018 - 07:48 EDT

This incident affected: US 04 Cluster (SDK Data Collection).