Delayed data processing, data collection and message sending

Incident Report for Braze, Inc.

Resolved

All processing and message sending returned to normal a few moments after the last update.

Posted May 31, 2017 - 12:07 EDT

Monitoring

A resolution has been deployed. Message sending and data collection is fully recovered, data process is processing backlog.

Posted May 31, 2017 - 12:04 EDT

Identified

We have identified the issue delaying data processing, data collection and message sending, a resolution is being deployed.

Posted May 31, 2017 - 12:00 EDT

Investigating

We are experiencing slowness in data processing, data collection and message sending. All other systems remain fully operational. Our team is investigating

Posted May 31, 2017 - 11:50 EDT