Currents delays on some US Clusters

Incident Report for Braze, Inc.

Resolved

We have implemented a workaround and currents exports are no longer experiencing an issue. We continue to work with AWS to fix at root cause.
Posted Aug 05, 2021 - 14:55 EDT

Identified

We have identified a workaround and are in the process of implementing it.
Posted Aug 05, 2021 - 13:30 EDT

Update

We are continuing to investigate this issue and will provide the next update within an hour.
Posted Aug 05, 2021 - 12:08 EDT

Investigating

We're currently investigating a networking issue that is causing errors in Currents. This degraded performance is causing delays in Currents exports.

This is affecting US01, US03, US04, US06.
Posted Aug 05, 2021 - 10:57 EDT
This incident affected: US 01 Cluster (Currents), US 03 Cluster (Currents), US 06 Cluster (Currents), and US 04 Cluster (Currents).