Increased error rates for EU 01 REST API

Incident Report for Braze, Inc.

Resolved

All systems returned to normal at approximately 5:22pm Eastern Time and have remained nominal since then.
Posted Mar 09, 2018 - 17:36 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 09, 2018 - 17:30 EST

Identified

We are investigating increased error rates for the EU 01 REST API. Some data processing in EU 01 is also delayed by a few minutes.
Posted Mar 09, 2018 - 17:20 EST