Increased Rest API Error Rates in EU01

Incident Report for Braze, Inc.

Resolved

The REST APIs have been fully operational for 30 minutes, and we're considering this incident resolved at this point.
Posted Jan 24, 2022 - 13:07 EST

Monitoring

The issue has been identified and a fix has been implemented. While error rates are decreasing, we continue to monitor the REST API fleet.
Posted Jan 24, 2022 - 12:26 EST

Investigating

We are currently investigating an increase in error rates when calling our REST APIs in EU01.
Posted Jan 24, 2022 - 11:52 EST
This incident affected: EU 01 Cluster (REST APIs).