Delayed Data Processing - US-01

Incident Report for Braze, Inc.

Resolved

All data processing queues are fully operational.
Posted Feb 22, 2019 - 13:15 EST

Monitoring

Our Data Processing queues on US-01 are for the most part back to operational. There is one database cluster with a handful of customers that are still seeing up to 10 minutes in data processing delays.
Posted Feb 22, 2019 - 13:08 EST

Identified

We have identified a database issue that is the cause of delayed data processing impacting our US-01 cluster. Data processing is currently delayed up to 15 minutes. This delay began around 11:00 EST. We are currently working with our database team to resolve this issue.
Posted Feb 22, 2019 - 12:21 EST
This incident affected: US 01 Cluster (Data Processing).
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